One subscription. Three products. One price.
Tumr Sell, Tumr Send, and Tumr Go — together with WhatsApp Commerce and AI tools — under a single plan. No tool-stacking. No hidden fees.
Every plan includes access to all of these:
Free
For getting started
- 25 products · 1 store · 1 staff
- Online storefront + free subdomain
- 20 shipments / month
- 5 fleet riders (Tumr Go)
- 10 AI generations (free models)
- WhatsApp & SMS — pay as you go from your wallet
- 3.0% transaction fee (cap ₦3,000)
Starter
For solo sellers
- 150 products · 1 store · 2 staff · POS + CRM
- Custom domain (1) + remove branding
- 100 shipments / month
- 20 fleet riders · 1 custom rate card
- 25 WhatsApp orders included / mo
- 50 AI generations included / mo · 50 SMS alerts
- Beyond included: debited from wallet at ₦105/credit
- 1.5% transaction fee (cap ₦3,000)
Pro
For growing brands
- 1,000 products · 3 stores · 5 staff · multi-inventory
- 3 custom domains + multi-warehouse (3 locations)
- 500 shipments + bulk dispatch + webhooks
- 75 fleet riders · 3 rate cards · branded tracking
- 100 WhatsApp orders included / mo
- 200 AI generations included / mo · 250 SMS alerts
- Beyond included: debited from wallet at ₦95/credit
- 1.5% transaction fee (cap ₦3,000)
Enterprise
For scaling operations
- Unlimited products · stores · staff · storage
- Unlimited custom domains + multi-warehouse
- Unlimited shipments + Aggregation API
- Unlimited fleet riders · unlimited rate cards · carrier API
- 300 WhatsApp orders included / mo
- 500 AI generations included / mo · 1,000 SMS alerts
- Beyond included: debited from wallet at ₦85/credit (wholesale)
- 1.5% transaction fee (cap ₦2,500) · Dedicated SLA support
14-day free trial on all paid plans · No credit card required · Dual currency (NGN + USD)
The 20/80 split — rider pay is never reduced
Every delivery through Tumr's logistics network generates platform revenue from a 20% commission. The rider or carrier always keeps 80%.
Example: ₦3,000 delivery fee
Transparent, success-based revenue
Storefront Platform Fee
Flat fee per consumer checkout. Paid by buyer. 100% to platform. NG: ₦100–200, GH: ₵5–10.
Aggregation Fee
Multi-vendor consolidation API. Plus carrier bulk discount 15% when ≥ 3 vendors.
WhatsApp Conversations
Beyond included allowance: Enterprise ₦85, Pro ₦95, Starter ₦105 per conversation. Debited from your usage wallet.
Paid AI Models
GPT-4o, Gemini Pro, Claude. Debited from your usage wallet only when you have balance. Free models always available at no cost.
Top up your wallet. Pay as you go.
Every plan includes a monthly usage wallet credit grant. When you go beyond your included allowance — extra WhatsApp conversations, paid AI models, or SMS alerts — the cost is debited from your prepaid wallet at your tier's per-credit rate. No surprise bills, no plan upgrade required.
WhatsApp Orders
1 credit per new conversation. Beyond included: debited from wallet at your tier rate.
Paid AI Models
GPT-4o, Gemini Pro, Claude. Free models always available at 0 cost. Paid models only when wallet has balance.
SMS Alerts
1 credit per SMS segment. Included monthly on paid plans; beyond that, debited from wallet.
Top Up Anytime
Paystack card/bank transfer or transfer from store balance. Free plan users can top up too.
Per-credit rates: Starter ₦105 · Pro ₦95 · Enterprise ₦85 (wholesale). Free plan uses free AI models at no cost; top up to access paid models and WhatsApp ordering.
Frequently asked questions
Every paid plan unlocks features across Tumr Sell (commerce), Tumr Send (dispatch & logistics), and Tumr Go (carrier fleet). A seller who also ships packages and manages a small fleet pays one price instead of stitching together three separate tools.
Yes. The Free plan is ₦0 / $0 forever and includes a real storefront, 25 products, 20 shipments/month, 5 fleet riders, and 10 AI generations powered by free-tier inference APIs. The 3.0% transaction fee (cap ₦3,000) covers the 1.5% Paystack processing fee plus 1.5% platform revenue — making Free 100% self-sustaining.
Free: 3.0% (cap ₦3,000) — covers Paystack + platform margin. Starter/Pro: 1.5% (cap ₦3,000) — Paystack pass-through only, Tumr takes 0% cut. Enterprise: 1.5% (cap ₦2,500) — discounted cap saves ₦500 per large sale. All fees are all-inclusive of payment gateway processing.
Every delivery processed through Tumr's logistics network generates a 20% platform commission. The rider or carrier always receives 80% — their pay is never reduced. From the 20%, onboarding agents earn 10% and coordinators 5% (capped at 300 deliveries over 12 months). The platform retains the remainder after referral shares.
No. Carrier subscription is opt-in. Carriers earn through the 80/20 logistics commission split with no mandatory subscription. The Free tier covers basic fleet management (5 riders, platform rate card, basic dispatch, scan pages). Premium Go features are available when a carrier chooses to subscribe.
A flat fee on every consumer checkout order: ₦100–200 in Nigeria, ₵5–10 in Ghana, per CountryConfig elsewhere. Shown as a single "Platform fee: ₦X" line item. Paid by the buyer. 100% to platform. Independent of product prices and delivery fees.
Yes. Merchants choose between Transparent Checkout (fees shown as line items) or Baked-In Pricing (system adjusts displayed prices upward to absorb fees, rounded up to nearest ₦100). Baked-in is available on Starter+ and reduces cart abandonment for fee-averse African shoppers.
NGN for Nigeria; USD for Ghana, Kenya, South Africa, Côte d'Ivoire, and other markets. USD pricing is PPP-friendly ($5 Starter vs $39 Shopify). Country-specific pricing via CountryConfig in a later phase.
Yes — 14-day free trial on all paid plans. No credit card required.
Free: 10 generations (free models, no wallet needed). Starter: 50 included/mo. Pro: 200 included/mo. Enterprise: 500 included/mo. Each plan includes monthly wallet credits that are granted automatically. Beyond your included allowance, WhatsApp orders, paid AI models, and SMS debit your usage wallet at your tier's per-credit rate (Starter ₦105, Pro ₦95, Enterprise ₦85). Top up your wallet anytime — Free plan users can top up too, unlocking paid AI models (GPT-4o, Gemini Pro) and WhatsApp ordering without upgrading.