Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account, submitting shipments, or contacting support. This includes your name, email address, phone number, business registration details, and GPS coordinates for delivery purposes.

We also collect usage data automatically, including IP addresses, browser information, page views, and API request logs to improve platform performance and security.

2. How We Use Your Information

• Process and fulfill delivery orders across our carrier network
• Manage escrow payments and wallet settlements
• Provide GPS tracking and real-time delivery notifications
• Verify identity for KYC compliance and fraud prevention
• Send transactional communications (webhooks, SMS, email)
• Improve platform performance, reliability, and features

3. Data Sharing

We share necessary delivery information with carrier partners and riders to fulfill shipments. Payment data is processed through Paystack. We do not sell personal data to third parties.

4. Data Security

All data is encrypted in transit (TLS) and at rest. API keys are kept secure and webhook payloads are signed for integrity verification.

5. Your Rights

You have the right to access, correct, delete, or export your personal data. You may also withdraw consent for optional communications at any time. To exercise these rights, contact [email protected].

6. Cookies

We use essential cookies for authentication and session management. We use analytics cookies (with consent) to understand usage patterns. You can control cookie preferences through your browser settings.

7. Contact

For privacy-related inquiries, contact [email protected].